Membership policy

Monthly Membership

All Athlete Lab memberships are billed on a recurring monthly basis using the payment method provided at enrollment.

Membership reserves the athlete’s place in the program and provides access to scheduled training sessions based on program availability.

Membership is required to participate in training sessions unless otherwise approved by Athlete Lab Hawaiʻi LLC.

Automatic Billing

Payments are automatically processed each billing cycle.

Failed or Late Payments

A 7-day grace period is provided for failed or missed payments.

If payment is not received within the grace period:

• Training access may be temporarily suspended

• The athlete may be removed from scheduled sessions

• Membership status may be marked inactive until balance is resolved

Athlete Lab Hawaiʻi LLC reserves the right to withhold participation until accounts are current.

Membership cancellations must be submitted via email to info@athletelabhawaii.com at least (3) business days prior to the next billing cycle.

Cancellation requests are not considered complete until a confirmation response is sent by Athlete Lab Hawaiʻi LLC.

• Once a billing cycle has been processed, payments are non-refundable

• No prorated refunds are issued for:

  • missed sessions

  • schedule conflicts

  • absences

Membership remains active through the end of the paid billing period unless otherwise confirmed in writing.

Temporary membership pauses may be approved for:

• Injury

• Medical reasons

• Extended travel

Pause requests must be emailed to info@athletelabhawaii.com in advance and approved by Athlete Lab Hawaiʻi LLC.

Consistent attendance is strongly encouraged for athletic development.

Athletes are expected to:

• Arrive on time

• Communicate absences or tardiness in advance

• Participate with effort and focus

• Show respect to coaches and teammates

Repeated absences, no-shows, or inconsistent participation may impact scheduling priority or continued enrollment.

Athlete Lab Hawaiʻi is committed to maintaining a safe and positive training environment.

Athletes are expected to:

• Show respect toward coaches and other athletes

• Follow instructions and training guidelines

• Use equipment safely and appropriately

• Contribute positively to the training environment

Athlete Lab Hawaiʻi LLC reserves the right to:

• Remove an athlete from a session

• Temporarily suspend participation

• Terminate membership without refund

for unsafe, disruptive, or disrespectful behavior.

Parents/guardians are responsible for notifying Athlete Lab Hawaiʻi LLC of any:

• Injuries

• Medical conditions

• Physical limitations

• Training restrictions

Athletes should not participate if injured or medically restricted without appropriate clearance.

Athlete Lab Hawaiʻi LLC reserves the right to:

• Modify training schedules

• Adjust session formats or programming

• Change locations when necessary

• Update membership pricing for future participants

Whenever possible, major changes will be communicated in advance.

Athlete Lab Hawaiʻi LLC provides structured athletic development training. However, no guarantees are made regarding:

• Athletic performance improvements

• Team selection

• Playing time

• Competition results

Athlete Lab Hawaiʻi is built on the belief that athletic development starts with movement. We focus on developing the following skills through structured movement training that transfers directly to sport performance:

• Coordination

• Balance

• Strength

• Speed

• Stability

• Body control

Our goal is to help athletes move better, compete better, and build confidence both in sport and in life.

I certify that I am the parent or legal guardian of the registered athlete.

I have read, understand, and agree to the Athlete Lab Hawaiʻi Membership Agreement. I understand that checking this box constitutes my electronic signature and acceptance of all terms and conditions outlined above.